“Today when I reflect on 2020, one of the words that comes to mind is resilience. Our people and our business were resilient in the face of extraordinary challenges. Our people quickly adapted to new conditions to support our communities and our business. Finally, 2020 marked an exciting milestone in our social impact work. We surpassed our goal of enabling the economic empowerment of 5 million women through our 5by20® program, creating shared value for these women, their families and communities.”
